Field support

Reliable Support for Every Day Operation

At hibot, we offer a comprehensive support system to ensure successful deployment and operation of our robotic solutions. Our field services are designed to meet the needs of both first-time users and experienced operators, providing peace of mind to every step of the way.

• 1. On-Site Support

  Our skilled engineers can accompany you on-site to support robot setup, operation, and inspection tasks. We are there to ensure the success of your mission, right at the front line.

• 2. Training Support

  We provide hands-on training programs that enable your team to operate the robot independently. From operation techniques and know-how, our training empowers you to utilize our robots with confidence.

• 3. Remote Technical Support

  In case of operational issues or questions, our technical team offers fast, remote assistance. Through data sharing and online diagnostics, we help you maintain smooth operation without unnecessary downtime.